Refund and Return Policy
We are committed to ensuring customer satisfaction. Our Refund and Return Policy provides clear guidelines on product returns, exchanges, and refund eligibility. Please review the policy carefully before making a request.
Refund and Return Policy
Prospero IQ — ProsperoIQ provides digital, subscription-based services. Please review our refund & cancellation policy below.
1.Service Nature
Since our services involve digital tools and analytics, once accessed or consumed, they cannot be returned or reversed.
2.Refund Policy
Refunds will not be issued for - Successfully activated subscriptions. - Used or accessed analytics tools. - Refunds may be considered only if - Payment was deducted but access was not granted. - A verified technical error prevented service delivery.
3.Cancellation Policy
Users may cancel their subscription anytime. - No refunds will be provided for the current billing cycle. - Access will remain active until the end of the paid period.
4.Refund Request Process
Email support@prosperoiq.com with transaction details. - Our team will review and respond within 7 working days.
Have questions? We can help.
Our team is happy to walk you through any of these policies.